Engagement Manager, Google Cloud Professional Services

About the Employer
Annual Salary
Not disclosed

Job Description

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurugram, Haryana, India; Hyderabad, Telangana, India.

Minimum qualifications:
• Bachelor's degree in Computer Science, Math, related technical field or equivalent practical experience.
• 5 years of customer-facing experience, interfacing with executive stakeholders, driving IT technical implementations, transformation programs, or other... initiatives.
• Experience supporting customers in one of the following: cloud operations, IT consulting, or program management organizations.

Preferred qualifications:
• MBA or Master's degree in a management, technical or engineering field.
• 7 years of customer-facing experience.
• Demonstrated experience in value consulting, proposal development and execution with public cloud providers.
• Experience collaborating with channel partners, systems integrators and third parties to deliver and manage implementation of high-impact solutions.
• Knowledge of three or more of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, and cyber security.

About The Job

Our Professional Services Organization (PSO) in Google Cloud delivers product, strategy and implementation expertise to our strategic customers to help them get the most out of their Google Cloud investments. As an Engagement Manager (EM), you will draw on customer-facing skills and technical acumen to help customers successfully adopt Google Cloud products. In this role, you will lead the business development of Professional Services engagements with our customers to help drive the successful adoption of Google Cloud. You will be a stakeholder in the successful delivery of Professional Services engagements to drive customer adoption of Google Cloud services.

You will regularly engage with a variety of stakeholder groups, including executives of large enterprises and a cross-functional and geographically dispersed team within Google to help gather requirements, scope engagements, plan and deliver service offerings to accelerate the cloud adoption journey. You will also travel approximately 30% of the time.

Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade cloud solutions that leverage Google’s cutting-edge technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future. Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems.

Responsibilities
• Accelerate customer adoption of Google Cloud by leading the development of the implementation strategy for Google Cloud Platform (GCP) customers.
• Collaborate with Sales and Customer Engineering to capture customer requirements and develop a services strategy for individual accounts, and act as the point of contact for services sales in concert with the sales team.
• Collaborate with our PSO Consultants to determine project goals, define success criteria and create Statements of Work (SOWs) for customer related projects.
• Coordinate with PSO Consultant and other stakeholders to develop staffing, project plans and schedules, including working with external GCP delivery partners as needed.
• Maintain project level oversight and manage exceptions related to timelines, milestones, migration goals, and business transformation strategies.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form Read more

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