Salesforce Marketing Cloud Solution Architect

About the Employer
Annual Salary
Not disclosed

Job Description

Healthgrades is focused on providing trusted information that helps consumers and providers make meaningful connections. As a Salesforce Marketing Cloud Solution Architect, you will be consulting with customers on technical and business challenges related to marketing efforts and designing solutions involving Salesforce Marketing Cloud and other Marketing Automation platforms.
The Healthgrades enterprise data platform will enable health systems to create a holistic patient view, eliminate data... silos, and improve patient experience. This enterprise platform will bring together once disparate data into a single platform, breaking down data silos and making data more useful across an entire organization. The Healthgrades data platform will also serve as the underlying data management solution for powering Healthgrades CRM and other customer experience execution systems while enabling health systems to reach beyond traditional efforts to improve and manage patient experience and patient engagement.

What You Will Do:

Consult with customers on technical and business challenges related to marketing efforts, leveraging Salesforce Marketing Cloud as the solution
Dig into complex requirements and develop data-driven solutions
Design data architecture and solutions within Salesforce Marketing Cloud, validate against client use cases, and execute on design
Incorporate multi-platform and/or multi-channel requirements in architectural design
Clearly and articulately document technical solutions and integrations (i.e. data design documents, code samples, screenshots, etc.)
Configure Marketing Cloud data and contact schema, including designing business unit structure and hierarchy
Develop emails, landing pages, preference centers, journeys, automations, and SQL queries as required to implement solutions
Present high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities to clients or internal stakeholders
Serve as a technical liaison to product teams to support custom and/or atypical initiatives
Assist in scoping by providing hours and effort estimates for potential projects
Lead client-facing conversations, particularly requirements gathering and presenting solutions

What You Will Bring:

3+ years experience working in Salesforce Marketing Cloud
3+ years SQL development experience - reading and writing SQL
3+ years experience building solutions in Marketing Cloud
Proficient in AMPscript development for emails and CloudPages
Proficient working with SOAP and REST based APIs
Experience leading client facing conversations
Experience in a lead capacity
Working knowledge of Sales Cloud, Service Cloud, and Health Cloud
Must possess Salesforce Marketing Cloud Consultant and Email Specialist certifications
Proficient with HTML, CSS, Bootstrap, XML, and Server-Side JavaScript
Expert knowledge in Salesforce Marketing Cloud data architecture, contact management, and integration with external data sources
Experience in Mobile Studio, Advertising Studio, and/or Social Studio
Experience in other Salesforce products a plus, including: DMP/Audience Studio, Mulesoft, Datorama, Interaction Studio
Knowledge of Eloqua or other Marketing Automation platforms a plus
Hands-on Health Cloud experience a huge plus

Why Healthgrades?
At Healthgrades, we recognize that our people drive our greatest achievements. We are passionate about maintaining a fulfilling, rewarding and high-energy work environment while setting the stage for your continued success.

Purpose-Driven Business – we help people make more confident healthcare decisions
Changing the Game – dynamic, employee-focused culture with career advancement opportunities
Community Builders – partners of local charity organizations, matching gifts program, Go-Green efforts, and wellness initiatives

Compensation & Benefits

Salary: $140,000 - $155,000 annually*
Bonus: up to 5% annually
401(k) plan options
Medical, dental, and vision insurance, with HSA contributions for qualifying plans
Company-funded basic Life, AD&D, and disability coverage
Family planning resources
Subsidized wellness benefits
PTO plus paid holiday and volunteer time
Tuition reimbursement and learning & development programs
• Actual base pay will be determined based on qualifications and experienceRead more

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