Technical Writer

About the Employer
Annual Salary
Not disclosed

Job Description

Requisition ID: 276084

Work Area: Software-Design and Development

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster... equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


A new fully digitized Business Suite – SAP S/4HANA – is a key pillar of SAP’s strategy. It is essential for the success of SAP that SAP S/4HANA becomes the most widely adopted business platform in the industry to manage our customers’ digital transformation. Our team Product Engineering S/4HANA DSC Planning – Production Planning and Detailed Scheduling (PP/DS), develops innovations that provide our customers highly robust and flexible solutions for managing both in-house production and external procurement while optimizing the utilization of resources. Within our team, we practice a trust-based working model according to the scrum methodology.

The Role

As a user assistance developer, you will create user assistance (UA) deliverables (both text and multimedia) in close collaboration with the development teams, UX designers and other stakeholders to enable users to deploy, administer and use the SAP software. You will have to ensure that the UA deliverables are of high quality, adhere to SAP’s standards and guidelines and are written in appropriate style and tone for product and target audience. You will have to drive the definition of terminology that is simple, consistent and conforms to industry standards. You will have to regularly proofread and edit content for usability, readability and linguistic correctness. You are also expected to have a good understanding about the functionality for which you will be writing the user documentation.

Role Requirements
• 4-7 years of experience as a user assistance developer / technical writer
• Experience of DITA CMS Ixiasoft would be preferred
• The ability to express complex technical information in a clear and precise manner
• Outstanding communication, writing and grammar skills together with the ability to work to tight deadlines, deliver on time and ensure high quality
• A willingness to acquire extensive product knowledge and learn new skills at short notice
• Knowledge in logistics processes (for example, sales, production planning, delivery)


Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendorRead more

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